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bespoke procurement services
Our bespoke procurement services provide you with access to experienced practitioners, promptly and efficiently meeting your needs when required.
Explore now
Explore our latest energy updates
We know that securing energy contracts can be a complex and difficult process, but we are here to help you. Explore our Energy Hub to find help and guidance, latest updates and more.
Explore now

The Supply of Electricity and Ancillary Services Framework Agreement - 1100

Our dedicated team is here to support public and private sectors on managing electricity supply and ancillary services effectively through this compliant and strategic framework. We can help you source cost-effective solutions for these services, offering a quick, effective and competitive route to market.


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Details

This framework agreement provides customers with a reliable and flexible route to purchase electricity and associated ancillary services. It covers half‑hourly, non‑half‑hourly, and unmetered electricity supplied by Npower. Working in partnership, Npower and YPO offer a quick, efficient, and competitive solution designed to support organisations of all sizes. 

Electricity is procured on behalf of customers by the YPO Trading Team using a flexible purchasing strategy. This approach helps manage risk, secure value for money, and ensure customers benefit from expert market insight throughout the life of their contract. 

For organisations that prefer budget certainty, the framework also offers fixed‑price contract options, giving customers full visibility of their energy costs and supporting long‑term financial planning. 

Customers can also choose REGO‑backed renewable electricity, helping them demonstrate clear environmental credentials and meet sustainability or net‑zero commitments. Renewable Energy Guarantees of Origin (REGOs) provide transparent evidence that the electricity supplied is matched with generation from certified renewable sources.  

In addition, the framework supports customers who generate their own renewable electricity through access to Smart Export Guarantee (SEG) arrangements. This enables eligible organisations to receive payments for the surplus electricity they export back to the grid, helping them maximise the value of their on‑site generation and improve overall energy efficiency. 

 

For monthly industry insights, blog content and more, visit our energy hub here.

Key Facts on this Framework

Period:
01 April 2023 - 31 March 2027
Extension Opportunities:
Two options to extend by 24 months (31.03.2031)
Contract Notice:
2022/S 000-005299
Award Notice:
2022/S 000-016142
Geographic Coverage:
National
Ensures full compliance with Public Contracts Regulation.

A named Key Account Manager at the supplier to take ownership of issues and provide help, guidance, and training.

Dedicated customer support team and Credit Controller. There are clear escalation points, all the way up to CEO if the service is not meeting the customers’ requirements.

Query Management

Monthly Supplier Relationship Management meetings between YPO and Npower to go through performance, billing and credit issues, complaints and queries, SLAs and KPIs to ensure that any issues are identified and resolved, and the contract runs smoothly.

A range of trading strategies from a low-risk purchase in advance option, to more riskier strategies where some of the volume is left to be purchased within the supply period.

Access to Npower’s Web Portal. This will show portfolio, billing, and consumption information.

A green energy and carbon offsetting product, which will help support customers in meeting their net zero targets.

Fully configurable billing groups to ensure that bills are issued and managed exactly as customers require; Consolidated or site level billing.

Robust processes in place to ensure that an accurate bill is produced in a reasonable time.

Installation of automated Smart Meter devices.

Support with customer achieving their net zero targets.

Available support:

 

  • Assessment of your needs and advice on the best suitable electricity product
  • Review of the existing supplier agreement
  • Overview of trading strategy and Energy Risk Management Policy
  • Portfolio review with trading specialist
  • Analytical and data support
  • Portfolio optimisation
  • YPO direct account management support
  • Market and supplier insights
  • Assistance in the completion of the documentation
  • Assistance with or management of the supplier pre-engagement

 

Standard documents available

 

  • Agency Agreement
  • Letter of Authority
  • New Business Form
  • Procurement outcome report
  • Summary of Energy Risk Management Policy
  • Position reports
  • Monthly energy newsletter including market insights
  • Supplier Terms and Conditions

 

Bespoke documents available on request:

 

  • Bi-annual – budget report including DNO forecast

Guides:

  • nPower data and metering services guide
    Find everything you need to know about data and metering: why it is important, which technology is right for you, key benefits, preparing for the future and more.

Blogs: 

  • Making your gas and electricity renewals simple
    We know that securing energy contracts can be a complex and difficult process, so we've compiled three simple steps to follow whilst renewing your gas and electricity and don't forget our Energy Team is here to help.

  • Considering gas and electricity contract options
    When it comes to sourcing your gas and electricity through YPO, there are three different energy contract options for you to consider. In this blog we will break down each contract type and help guide you on the best choice to suit your needs.

  • What are non-commodity charges?
    Non-commodity costs are used to cover several factors that your energy provider incurs for supplying gas and electricity to your meters.

  • The Energy Bill Discount Scheme (EBDS)
    Supporting Government announcement(s), YPO and suppliers have been in discussions throughout the year to support the Energy Bill Discount Scheme (EBDS).

Videos: 

Intelligent Analytics is npower Business Solutions' new monitoring and targeting platform that helps you analyse your businesses energy consumption. It has been developed based on customers feedback and desire to have an energy platform that gives more. See below a series of videos demonstrating different areas of the Intelligent Analytics platform and how to use it effectively.


Intelligent Analytics demo: Full version

 

Intelligent Analytics demo: Alarms

 

Intelligent Analytics demo: Data Analysis

 

Intelligent Analytics demo: Data Import / Export

 

Intelligent Analytics demo: Management Reports

 

Intelligent Analytics demo: My Sites

 

This framework offers a direct award route to market with Npower. As there is only one supplier awarded under the framework, we have put in place an approved agreement with them, which means a straightforward procurement process for you.

Npower logo

 

Find out more

Thank you for your interest in our framework offering. YPO's team of procurement experts are here to help you put compliant contracts into place quickly and easily. Please fill out the form below and a member of the team will be in touch shortly.

Steven Warren photo

Steven Warren

Strategic Key Account Manager