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Electricity and Ancillary Services - 1100

Our dedicated team is here to support you with specialist knowledge and tailored frameworks to meet your needs. We can help you source cost-effective solutions with our range of compliant frameworks and dynamic purchasing solutions, giving you easy access to market leaders in a variety of services
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Details

For the supply of electricity and ancillary services. A framework agreement for electricity: half hourly, non-half hourly and unmetered supply supplied by nPower. nPower and YPO offer customers a quick, effective and competitive route to market. The electricity is purchased by the YPO Trading Team through a flexible approach.

Key Facts on this Framework

Period:
01 April 2023 - 31 March 2027
Extension Opportunities:
2 x 24 months
Contract Notice:
2022/S 000-005299
Award Notice:
TBC
Geographic Coverage:
National
Ensures full compliance with Public Contracts Regulation.

A named Key Account Manager at the supplier to take ownership of issues and provide help, guidance, and training.

Dedicated customer support team and Credit Controller. There are clear escalation points, all the way up to CEO if the service is not meeting the customers’ requirements.

Query Management

Monthly Supplier Relationship Management meetings between YPO and Npower to go through performance, billing and credit issues, complaints and queries, SLAs and KPIs to ensure that any issues are identified and resolved, and the contract runs smoothly.

A range of trading strategies from a low-risk purchase in advance option, to more riskier strategies where some of the volume is left to be purchased within the supply period.

Access to Npower’s Web Portal. This will show portfolio, billing, and consumption information.

A green energy and carbon offsetting product, which will help support customers in meeting their net zero targets.

Fully configurable billing groups to ensure that bills are issued and managed exactly as customers require; Consolidated or site level billing.

Robust processes in place to ensure that an accurate bill is produced in a reasonable time.

Installation of automated Smart Meter devices.

Support with customer achieving their net zero targets.

Free support available

The route to market for this solution is via a direct award and our experienced team are on hand to help you through every step of the process – offering practical advice and support when you need it.

Our free support includes:

Direct award support

• Assessment of your needs and advice on the best approach
• Market and supplier insights
• Technical know-how on how to procure specific service, works or product
• Compliance with the PCR2015
• Assistance in the completion of the documentation
• Advice on the call-off terms and conditions
• Advice on the KPIs
• Assistance with or management of the supplier pre-engagement
 
Standard documents available
 
• Specification examples 
• Pricing matrix 
• Call-off contract terms and conditions

Blogs: 

  • Making your gas and electricity renewals simple
    We know that securing energy contracts can be a complex and difficult process, so we've compiled three simple steps to follow whilst renewing your gas and electricity and don't forget our Energy Team is here to help.

  • Considering gas and electricity contract options
    When it comes to sourcing your gas and electricity through YPO, there are three different energy contract options for you to consider. In this blog we will break down each contract type and help guide you on the best choice to suit your needs.

  • What are non-commodity charges?
    Non-commodity costs are used to cover several factors that your energy provider incurs for supplying gas and electricity to your meters.

  • The Energy Bill Discount Scheme (EBDS)
    Supporting Government announcement(s), YPO and suppliers have been in discussions throughout the year to support the Energy Bill Discount Scheme (EBDS).

Videos: 

Intelligent Analytics is npower Business Solutions' new monitoring and targeting platform that helps you analyse your businesses energy consumption. It has been developed based on customers feedback and desire to have an energy platform that gives more. See below a series of videos demonstrating different areas of the Intelligent Analytics platform and how to use it effectively.


Intelligent Analytics demo: Full version

 

Intelligent Analytics demo: Alarms

 

Intelligent Analytics demo: Data Analysis

 

Intelligent Analytics demo: Data Import / Export

 

Intelligent Analytics demo: Management Reports

 

Intelligent Analytics demo: My Sites

 

Npower

Find out more

Thank you for your interest in our framework offering. YPO's team of procurement experts are here to help you put compliant contracts into place quickly and easily. Please fill out the form below and a member of the team will be in touch shortly.

Find out more

 

Thank you for your interest in our framework offering, which can help you put compliant contracts in place. Please fill out the form below and a member of the team will be in touch.