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Devon County Council - Case Study

Blog
Ashley Wilkins
09 Feb 2026

Challenge

Please describe the challenge you were facing. What did you want to achieve or resolve?

Devon County Council needed a reliable, efficient, and compliant way to procure apprenticeship training across multiple standards and providers. With increasing demand for apprenticeships and a growing range of delivery partners, we required a streamlined process that would reduce administrative burden, ensure value for money, and help us secure high-quality apprenticeship provision. We wanted a solution that was simple to navigate, responsive to our needs, and capable of resolving any procurement challenges quickly and effectively.

Solution

How has YPO helped you resolve these challenges? What was YPO’s solution?

YPO provided the framework and support we needed to procure our apprenticeships with confidence and ease. Their apprenticeship procurement framework offered a clear, structured route to market, ensuring compliance while significantly reducing the time and complexity usually associated with sourcing training providers.

Whenever we required support, YPO responded quickly, providing guidance, clarification, and resolutions that enabled us to move forward without delays. Their expertise and consistent communication ensured that every procurement process was straightforward and well‑supported.

Result

Please outline some goals YPO has helped you achieve.

Using YPO’s framework has enabled us to:

• Secure apprenticeship provision efficiently and compliantly
• Reduce administrative workload and streamline internal processes
• Maintain consistent, high quality apprenticeship delivery across our organisation
• Access a wide range of approved providers with confidence
• Improve overall agility in responding to skills needs and workforce development goals

YPO’s support has contributed to smoother procurement cycles and more effective apprenticeship planning.

Relationship with YPO

Include brief description of your relationship with YPO.

We have developed a positive and collaborative relationship with YPO. They understand our organisational needs and consistently offer advice and support that reflects our priorities. Their team is approachable, knowledgeable, and proactive, making them a trusted partner in apprenticeship procurement.

Experience

Please describe your experience with YPO.

Our experience with YPO has always been excellent. Their responses are quick, and any challenges we encounter are resolved efficiently. The framework is easy to use, and the level of support we receive ensures that procurement is both simple and effective.

Overall, YPO has made a significant difference in how we manage and procure apprenticeships, and we value the reliability and expertise they bring to the process.

Ashley Wilkins YPO

Author

Ashley Wilkins

PR and Communications Officer for Public Sector

YPO

Ashley is a PR and Communications officer for the public sector side of the organisation. This involves supporting communications to local authorities, emergency services, housing, NHS and the wider public sector. Ashley is responsible for assisting with PR and media relations, stakeholder communications and public affairs, content strategy and creation, research, as well as corporate comms such as strategic partnerships, sponsorship, events, awards and delivering the annual report.