This framework provides a compliant route to market for the procurement of water,
wastewater, and ancillary services for all public sector bodies. It is a YPO – led
collaboration in partnership with ESPO and West Mercia Energy. We can support you
in reducing your water consumption, making your usage more efficient and supply more
resilient. You will be given your own dedicated account manager to ensure one single
point of contact throughout to help you monitor and stay on top of your usage.
All aspects
of water retail services associated with the supply of water, wastewater and ancillary
services are available, including:
- Account management
- Customer service
- Billing
Credit control
- Metering services, including but not limited to reading, replacement, resizing, accuracy
testing, installation, and removal
- Data management and reporting, including web portals and associated services
- Roads and property drainage
- Sewerage services including trade effluent
- Emergency contingency planning
- 24/7 emergency support
- AMR installation and operation
- Contingency planning
- Leak detection and repair
- Water audit site surveys
- Water footprint assessment
- Tariff optimisation and benchmarking
- Cost recovery
- Legionella risk assessment