How does our loyalty scheme work | YPO

How does our loyalty scheme work?

YPO is 100% public sector owned, which means we can share our profits with our public sector customers through our loyalty scheme. All our public sector customers have the opportunity to receive a share of our annual profits. How much each customer receives is based on how much they spent with us on stock, direct and food items during the calendar year.

The more you spend with us, the more you get back!

Am I eligible for the scheme?

Our public sector customers are eligible for the YPO Share of Profits Loyalty Scheme.

Do I need to register for the scheme?

Public sector customers of YPO are automatically registered for the scheme. If you're not already a customer of ours you can register here.

How is it calculated?

The payment that you receive depends on how much profit we make, and how much you have contributed to this profit (your annual spend) based on YPO accounts at 31 December.

Our accounts have to be formally approved before being announced. The dividend distribution amongst members and customers is decided by our member authorities. Payments will then be made in the form of vouchers with unique voucher codes after our accounts have been fully audited.

There is no minimum order spend against redeeming the voucher(s), and multiple vouchers may be used against one order but the order must be equal to or exceed the voucher amount and each voucher can only be redeemed once. Any amount not redeemed cannot be used against another order.

How do I find out more?

If you need any help, advice or support, please do not hesitate to contact us on 01924 834 960 or email [email protected]. Alternatively, please download our loyalty scheme terms and conditions.