YPO Frameworks - Corporate Services | Managed Service for Temporary Labour - 569

Managed Service for Temporary Labour - 569

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A managed service for temporary labour will effectively manage all temporary workers in your organisation.

All temporary roles within your organisation will be managed through the managed service provider which will be carried out via direct fill or through a supply chain, this may be delivered through one of the below models:

Neutral Vendor Model
The provider will provide all temporary workers via 3rd party agencies and not provide the workers themselves.

Master Vendor Model
The provider will supply their own workers from local branches and then appoint 2nd and 3rd tier providers to deliver workers outside of their specialism’s.

Hybrid Model
The provider will create a solution that meets the requirements of your organisation by categorising roles and delivering by either a supply chain, lead suppliers or direct filling through their own branches.

The framework can be used by all public sector organisations including housing, NHS, local authorities, higher education, central government, police, fire & rescue etc.

The temporary worker market is fast moving so carrying out pre-market engagement with providers is essential, it will help you understand the model that will suit your organisation. If you are unsure of the model you require then you could look at writing an outcome based specification.

YPO can help you with specifications, pricing, benchmarking etc. so please get in contact if you would like us to support where possible.
Framework Period: 07 December 2015 - 06 December 2019
Extension Opportunities: Extended for 12 months
OJEU Framework Notice: 2015/S 127-233271
OJEU Award Notice: 2015/S 250-458645
Geographic Coverage: National

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  • YPO can fully manage the customers further competition (call-off) process if required.


  • Reduced timescales – customers do not need to run a full OJEU procurement if procuring via the framework agreement.


  • Assured supplier standards – suppliers/providers are ‘pre-qualified’ as to their general suitability.


  • Aggregation of spend - customers will receive the benefits of the aggregated spend volume and increased leverage in the market.


  • Pre-defined terms and conditions – when awarding contracts customers have the option to use YPO’s standard framework agreement terms and conditions as established or use their own terms and conditions. 

  • adecco 100x100
        The Adecco Group is the world's leading provider of HR solutions with more than 32,000 FTE employees, and around 5,100 branches in over 60 countries and territories around the world. We are committed to working in partnership with customers to ensure the delivery of a ‘best fit solution’ through the YPO Framework Agreement. Our passion to understand, deliver and evolve our service is intrinsic to what we do. In a people focused business this is at the forefront of our vision and solution for our customers.
    comensura 100x100

    Comensura is a market leading provider of managed service solutions for the supply of temporary labour to local authorities, other public bodies and the private sector. Comensura delivers value to its customers through direct cost savings, process efficiencies, risk reduction, and experienced contract management giving them visibility and control of spend whilst meeting compliance and regulatory needs.

    GRI 100x100

    GRI in the UK is formed of Geometric Results' UK operations and recent acquisition of de Poel. As GRI UK we have a shared and continued vision to achieve positive change for clients, by creating cost-effective, compliant, quality-driven solutions to help organisations recruit and manage agency, bank workers and contractors.

    Hays 100x100

    Hays help customers across public services to deliver the recruitment and resourcing support they need on a daily basis, at whatever scales of demand required. Using our breadth of specialist recruitment expertise, we develop high quality and value for money resourcing solutions, delivered locally from our national network of offices to achieve a positive impact on local communities.

    matrix 100x100

    Matrix SCM is a managed service provider, specialising in the provision of supply chain management solutions to the public sector. Through a combination of  people, process and technology Matrix SCM streamlines and automates the process by which public sector organisations recruit temporary agency staff.

  • pertemps 100x100
      Pertemps approach is to combine people, management, technology and processes to deliver effective sourcing strategies and we have many years experience designing, implementing and delivering contracts across the public sector. Our Managed Service contracts can be hybrid, vendor neutral or master vendor in nature. With this approach resourcing solutions are applied to categories of workers in line with evolving market conditions to ensure sustainable and effective contract delivery.
    randstad 100x100
      Randstad was established in the Netherlands in 1960 as a traditional staffing agency. Since then we have expanded to become a global leader, offering an extensive portfolio of services from permanent and temporary staffing solutions to on-site recruitment, executive search and specialised HR and talent management services. Randstad is a recognised leader in the delivery of managed service programmes and we are a leading provider of MSP solutions to the public sector across the UK. Our successful programmes deliver into multiple local authorities, NHS Trusts, emergency services and central government bodies.
    Reed 100x100
      Reed is a market leader in the UK recruitment industry with over fifty years of experience in delivering effective resourcing solutions across the full spectrum of industries and recruitment models. Our leading position can be evidenced through our position as the number one recruitment brand in the UK (as evidenced by the 2014 Superbrands® report), extensive branch network (Reed has the highest number of offices of any UK agency), unparalleled candidate database and the ability to supply across any level of recruitment and HR solution.
    retinue 100x100
       Retinue is an innovative, Recruitment Managed Services provider, delivering workforce solutions within the Local Government, Healthcare, and Social Housing  sectors. Our clients rely on the unique value we bring to them through our expertise in Procurement, Recruitment and Talent Management. Retinue has developed a genuine alternative to the traditional Managed Service Solutions. Built around people – hiring managers, suppliers &temporary works. Our solution is tailored to the specific recruitment and strategic challenges faced by each individual customer.
    swanstaff 100x100
       Swanstaff deliver best-value recruitment solutions to our customers in the public, corporate, private and charitable sectors. Saving time and money, our agile business processes are aligned to customer objectives. Dedicated to innovation and continuous improvement, Swanstaff’s talent solutions enhance the performance of customer businesses. Across our offerings, we provide streamlined transactional services with added-value and bespoke strategic services. Developed in partnership with customers and reflecting their ethos, culture and values, not a “one size fits all approach”.


  • Webinar - Temporary Recruitment Update
    This webinar will give you an insight into the forever changing world of recruitment and an update on our new framework renewal that will be coming soon.

  • 'Exploring Temporary Labour' by Lizzy Grayson
    This recorded webinar will give you an update on the current market position and guidance on making key decisions when procuring and managing temporary labour. The market is constantly evolving and through our constant market engagement YPO are noticing a difference in how these services are procured and managed.  The webinar will guide you through the existing delivery models and look at flexible ways of ensuring you’re procuring the most effective service for your organisation.

  • A Guide to Apprenticeship Levy
    de Poel, one of our HR Services & Solutions framework suppliers, gives us an insight into the Apprenticeship Levy and what it means for your organisation and the Public Sector.

  • Achieving outcomes in temporary recruitment
    It's the the first anniversary of our flexible framework for HR services and to mark it, buyer Lizzy Grayson explains how an innovative approach to temporary staffing will help to achieve better outcomes in recruitment strategy.

  • Temporary labour, which model?
    Do you know which delivery model to use for temporary recruitment - neutral, master or hybrid? Our HR buyer, Lizzy explains the differences in her latest blog.

  • Brexit and the housing sector
    With the changes that Brexit will present, there is likely to be an impact on temporary workforces within the Housing Sector. This is because recruiters are increasingly looking to EU nationals to fill skills shortages. REED's Business Development Director has written a blog discussing Brexit further, looking at statistics, the housing sector and how REED are preparing.

  • Savings in temporary labour
    Temporary labour is an expensive requirement and large area of spend in most public sector organisations. This could be due to structural changes or recruitment struggles in some of the key roles. It’s then really easy to look at these large spend levels and see the potential and opportunity to make large savings. 


Case Study:

  • Hackney Council
    Hackney wanted to move away from a 'one-size fits all' model due to its diverse nature of requirements and large agency spend. Matrix implemented its hybrid model which splits out three main job groups (Generic, Specialist and Interim) and provides a more flexible method for sourcing different types of worker.

  • Lambeth Council
    Lambeth awarded Matrix SCM the agency staffing contract for a third term and chose to roll out the new hybrid model. The council is achieving the following benefits through the Matrix contract
  • Westminster
    Matrix SCM specialise in managing and improving recruitment supply chains, making hiring reliable, simple and fast while reducing costs. In 2017 we partnered with Harbinder at Westminster Council, who wanted to re-evaluate their recruitment process

  • Comensura - Oxfordshire County Council
    Comensura helped Oxfordshire County Council to efficiently maintain a diverse contingent workforce that represents value for money.

  • Comensura - Hull City Council Occupational Therapist
    Comensura succesfully delivered an Occupational Therapist Statement of Work project for Hull City Council on-time and on-budget.

  • Comensura - Hull City Council Food Inspections Statement of Work
    Comensura successfully delivers a Food Inspections Statement of Work project for Hull City Council on-time and on-budget.

  • Comensura - Brent Council
    Comensura provide a managed service that adapts to Brent Councils requirements, delivering savings, visibility, control, risk management and social value.


“I have found YPO really easy to work with, knowledgeable and very helpful. The team has provided support as and when required and in a timely manner which has enabled us to progress with our project without any delays. I would definitely recommend YPO to other public sector organisations”  
Greta Kurkuzinskaite Category Manager – Westminster City Council

"Using the YPO Framework provided the company with flexible options to choose a agency model which was suitable to the complex needs of our business. Ensuring that we had access to quality, a variety of tier 2 suppliers at a reasonable price." 
Liz Hopkinson - Great Places


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