Read more about information management within your school.
Find your exercise books in no time with our new exercise book selector. Pick your size, ruling, colour, and number of pages, then simply add to basket!
Read more about information management within your school.
Find your exercise books in no time with our new exercise book selector. Pick your size, ruling, colour, and number of pages, then simply add to basket!
Explore the benefits of drone usage in the public sector.
YPO's food waste management frameworks have been created to support local authorities on their journey of food waste separation to reduce landfill emissions. Find out more here.
We know that securing energy contracts can be a complex and difficult process, but we are here to help you. Explore our Energy Hub to find help and guidance, latest updates and more.
Discover prices frozen on 50 school essentials, with prices guaranteed until 2025. Get stocked up on your classroom essentials for less, and help support the NSPCC with every purchase!
Reducing the risk and sourcing the control measures.
Knowledge is power
Blog
Jeremy Brim
30 Apr 2019
The Bid Toolkit
Feedback
There is a one-time opportunity to learn valuable lessons directly after submitting your tender or proposal by asking your client for feedback. The client should feel like they owe you some considerable insight into what you should do differently next time with the efforts you’ve put into their procurement.
With public sector clients you may automatically receive feedback and scoring. This can usually be high level as the client doesn’t want to risk adverse issues with their procurement or attract any challenges, but don’t be scared to ask for more information. For instance, ask for scoring per response relative to the highest scorer if you haven’t received that and ask for feedback on what differentiated their response from yours. If appropriate, request a face to face feedback session either formally, or informally if you have the relationship. These are very useful as you can read the clients body language as they work through the feedback and tell you what they may not have put into writing.
Think carefully about who should attend the feedback session. Its possible some feedback may be personal and relate to you or people in your team – their performance on the bid and also their interviews and presentations. Take into consideration who’ll be on the other side of the table – what level of seniority is going to be represented and look to mirror that. Try not to have people who are too senior on your side of the table compared to the client side. You’re very much looking to piece together a constructive evidence base of what you should do next time to win a similar deal. This can range from feedback on your people and approach, your solution, the responses you provided and the look and feel of your documentation.
Challenging decisions
In a few markets and regions, we’ve seen an increase in organisations challenging procurement decisions. It is true there has been an erosion in quality of documents and procurement processes in the last decade as we’ve seen austerity and efficiencies bite, particularly in the public sector. There does appear to be a slight increase in probability that mistakes have been made and poor decisions taken. It is fairly easy to pick apart client’s processes with the help of a smart lawyer, but we urge you think carefully about how you tackle these instances. You’ve invested a lot of time in their procurement and a lot of effort both financially and emotionally, but its very easy to destroy a long-term relationship and streams of opportunity through knee jerk reactions in the heat of the moment. Really do your homework on where you stand and if there is a genuine issue, approach it carefully and sensitively with the client, considering how you might all win.
With the procurement reform act now due to commerce on 24 February 2025, we wanted to share some key points and thoughts from a recent Cabinet Office webinar.
Following on from the YPO webinar held in March that explored ‘Temporary worker resourcing in a changing world’ – Richard Gelder, Housing Association Sector lead for Matrix SCM updates on the temporary recruitment market for care and support roles.
Last month we held a webinar introducing Consultancy+, the supplier of the new YPO framework; Managing Consultancy and Professional Services. We have pulled together some of the FAQs featured in this webinar below, as a handy guide for you.