Corporate and Financial Services | Travel Management Services - 874
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Travel Management Services - 874

The framework has been designed for public sector customers with a full end to end travel service. Therefore the framework only has one lot and all appointed providers are Travel Management Companies (TMCs).

TMCs provide cost-effective solutions when booking and organising business travel. They have leading tools enabiling customers to manage and fulfil duty of care requirements.

Lot 1 - The provision of an online booking tool and an offline booking service for all business travel requirements and additional support services.

Customers can enter in to a call off agreement with an approved provider following a direct ward or a further competition. YPO's recommendation is to use Direct Award wherever possible, due to the extensive assessment of the suppliers at the evaluation stage.

To select the right TMC, customers can request demonstrations of the online booking tools to check the service provision before making a decision, recordings of the TMC's online booking tools are available on request.
Period: 17 July 2018 - 16 July 2022
Extension Opportunities: None
OJEU Framework Notice: 2018/S 073-162084
OJEU Award Notice: 2018/S 153-35144
Geographic Coverage: National

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  • One stop shop fully managed travel service

  • Extensive quality assessment of suppliers carried out including technology and service evaluation

  • Pricing has been established

  • Direct award enabled based on desktop assessment and/or supplier demonstrations

  • Online booking service - accommodation booking, rail booking, air booking, provide assistance and advice to customers and travellers who may be effected by unforeseen events, tailor booking tool to reflect travel policies.

  • Offline booking service - accommodation booking, rail booking, air booking, additional booking/services, meeting and events bookings

  • Zero booking fees

  • Majority of services within the framework are free of charge

  • Social values and sustainable requirements.

Free support available

The route to market for this solution is either a direct award or further competition and our experienced team are on hand to help you through every step of the process – offering practical advice and support when you need it.

Our free support includes:

Direct award support

   • Assessment of your needs and advice on the best approach
   • Market and supplier insights
   • Technical know-how on how to procure specific service, works or product
   • Compliance with the PCR2015
   • Assistance in the completion of the documentation
   • Advice on the call-off terms and conditions
   • Advice on the KPIs
   • Assistance with or management of the supplier pre-engagement

Further competition support

    • Assistance with or management of the supplier pre-engagement
    • Assistance and guidance in the drafting of the documentation, including the provision of template documents
    • Advice on the specification, including the provision of anonymised specifications
    • Advice on the award criteria, including sustainability to ensure compliance
    • Advertising the further competition on YPO’s e-tendering portal – ProContract, and full administration of the process, including clarification log management
             There are three ways to run a further competition via ProContract
                  1. YPO can administer the full end-to-end further competition process
                  2. Request temporary access to ProContract and run the further competition yourself or with our support
                  3. If you're a current user of ProContract you can access and use our solutions directly without our involvement. View the 'How to access YPO’s frameworks directly' user guide.
    • Running or supporting the evaluation process
    • Moderation of the evaluation process
    • Drafting/checking award and rejection letters, including provision of template documents

Standard documents available

   • Further competition template
Specification examples
   • Award questions examples
   • Pricing matrix
   • Award and rejection letters
   • Call-off contract terms and conditions



  • What is business travel?
    When you hear the word travel, you instantly think of your annual holiday away from work and responsibilities, or the dreaded commute to and from the office. But what is business travel?
  • Five reasons to use a public sector travel framework
    Often, organisations within the public or not-for-profit sector are up against tight budgets and are constantly being driven to improve efficiencies and create savings wherever possible. Travel is an area where these types of savings can be easily achieved.
  • Tips on implementing a travel management company
    There are lots of things to think about during implementation, and considering your new travel management company (TMC) is supposed to be making life easier for you, it can at first seem daunting. We’re here to help.
  • Implementation guide - whats expected of you
    Although your TMC will be working to make things as simple as possible, there is still some work required at your end too. By far, the most successful implementations are the ones where clients have been engaged throughout. Here’s some best practice advice to follow if you’re an organisation implementing a new TMC.

  • Implementation guide - getting the right training
    Now you know what’s expected of your organisation when implementing a new travel management company (TMC), let’s look forward a bit at how to get the right training in order to make transition as smooth as possible and quickly begin seeing the full benefits of your new travel partnership.

Case Studies:
  • Diversity Travel - University of Bradford
    The University of Bradford is one of the world’s top 200 most international universities, with 15% of students joining from abroad. Suffering from an outmoded travel procurement process and out of policy bookings, the University of Bradford looked to Diversity Travel for expert advice and efficiency improvements.
  • Diversity Travel - University of Salford
    With three colleges, 12 schools and over 2,500 staff within its academic profile and a turnover of over £180million, the University of Salford has a truly global impact. International students come from over 100 countries to study at the University. Diversity Travel  started working with the University of Salford in February 2016.



click travel supplier logo   

We’re a different kind of travel management company – one that listens to client needs, values innovation in development and solves client problems with brilliant simplicity. Our mission is to reduce the cost and complexity of travel management.

Corporate Travel Management CTM logo 100x100    Corporate Travel Management, otherwise known as CTM and – in the north of England – formerly known as Redfern. Redfern was a Bradford-based travel management company acquired by top ten global TMC Corporate Travel Management in December 2016, thanks to its incredibly strong online presence, its innovative and highly-skilled team and its expertise in managing travel for public sector and UK domestic accounts.
Diversity Travel logo     We are an award-winning specialist Travel Management Company providing a unique and comprehensive travel service to charity, academic and not-for-profit organisations globally.


We have recently recorded online booking tool demonstrations from each supplier, giving an overview of their booking tool and how to use it, followed by Q&A's at the end. To view these demonstrations please complete and return the NDA.

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