If the premise code was entered correctly, you should now have a 'Download' button above, click on that Click the 'Save as...' option From the list of locations on the left, select 'Desktop' or the 'C Drive' and then click 'Save' On your Desktop, Right Click the ‘ypo_hcss.zip’ file and choose ‘Extract All…’ In the pop-up box, copy (Ctrl+C) the location the file will be extracted to, as you will need this shortly – it should look something like ‘C:\Users\USERNAME\Desktop\ypo_hcss’ (where USERNAME is your name/login) The file has now been extracted, and is on your desktop awaiting import into HCSS Access Finance via your standard import procedure. Once your catalogue is updated, you can delete the file you downloaded. Other Options If you would like YPO to look at alternative methods to improve ordering and invoicing with HCSS Access Finance please use the form below to get in touch