Digital Support Technician Apprenticeship
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Digital Support Technician Apprenticeship

Digital Support Technician Apprenticeship

Start your career at YPO – Digital Support Technician (Applications) Apprenticeship


About YPO


YPO is one of the leading public sector procurement organisations in the UK.  Based in Wakefield we supply around 30,000 products and over 100 services to our customers, providing anything from pens and paper to electricity, energy and insurance.  A not for profit organisation, we’re owned by 13 local authorities which makes us extremely proud of our public sector roots.

Our Apprenticeships

Your apprenticeship will last 2 years and will include both nationally recognised qualifications and on-the-job training, as well as the opportunity to partake in our Apprenticeship Pathway – a programme of workshops designed to complement the experience you will gain through working with us. You will be working towards a Level 3 Digital Support Technician (Applications) qualification.


Working in a lively office environment as part of a team, our Digital Support Technician Apprentice provides support to our Marketing department within the Digital & e-Commerce team. You will help the organisation maximise the use of digital technologies to meet organisation objectives and increase productivity, as well as training and supporting colleagues to make the best use of technology-based tools.

The role will also provide a range of administrative support such as reception and post duties.

What We Need from You

In this role you will be working with the Digital & E-Commerce team delivering the planned roadmap of activity that includes developments to our website and other applications, therefore you should have an awareness of Digital & E-Commerce solutions or activity. You must have excellent written and verbal communication skills and have a confident and professional manner, with the ability to explain digital technologies to people that may not be as tech-savvy.

You will be required to work well as part of a team and demonstrate a positive attitude. You must have good IT skills and be highly organised with excellent attention to detail.

You will ideally have previous experience of working with digital based platforms, although this is not essential, but above all the commitment to study and work at the same time.  

You need 4 GCSE’s or equivalent at Grade A* to C or 9 to 5, including English Language, Mathematics and IT.    


Apprenticeships are available from age 16.  Students awaiting exam results can still apply, please state predicted grades on your application form.

The Important Bits

As an Apprentice with YPO, you will earn the minimum wage rather than an apprentice wage. This means that you will earn £8913 in your first year if you’re under 18; £12,656 if you are 18 to 20; £16,128 if you are 21 to 22 or £17,189 if you are 23 and over. You will work Monday to Friday, 37 hours per week. 


Closing date for applications is Sunday 20th June, with interviews taking place from week commencing 28th  June. Employment will commence Monday 2nd August 2021.


If you are interested in this chance to start your career with YPO, please download the job description and application form and read through the guidance pack.


When completing your application, sell yourself to us! We want to know what you can bring to YPO.  


If you have any questions, please contact our HR team at [email protected]


We can’t wait to hear from you!


Please note that we do not accept CVs. All applications must be submitted using our official application form.  

How to apply

Download the job description and application form below. The application form consists of Part A and Part B. In order to shortlist an application form, both parts must be submitted. You will not be considered in recruitment process if you submit incomplete application form. Email your completed application form to [email protected]. Please note that we do not accept CV’s. All applications must be submitted using our official application form.